Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for insurance services.

By using this website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

Name
Email address
Phone number
Mailing address
Date of birth (if required for insurance quotes)
Insurance needs and preferences
Any information you voluntarily submit through forms or email

We may also collect non-personal information such as browser type, device information, and website usage data.

3. How We Use Your Information

We use your information to:

Provide insurance quotes and services
Respond to inquiries and client requests
Compare insurance options from providers
Improve our website and client experience
Communicate updates or follow-ups related to your request
Comply with legal and regulatory requirements

4. Sharing of Information

We do not sell your personal information.

We may share your information only when necessary:

With licensed insurance providers to obtain quotes or coverage options
With service providers who assist in operating our business (e.g., CRM or email systems)
When required by law or regulatory authorities

All third parties are expected to protect your information appropriately.

5. Consent

By submitting your personal information through our website, phone, or email, you consent to its collection, use, and disclosure as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

7. Cookies and Website Tracking

Our website may use cookies or analytics tools to improve user experience and understand website traffic. You can disable cookies through your browser settings if you prefer.

8. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law and regulatory guidelines.

9. Your Rights

You have the right to:

Request access to your personal information
Request corrections to your information
Withdraw consent for marketing communications
Ask how your information is being used

To exercise these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Stephanie Black
Email: stephanie.black@dfsin.ca
Phone: (403) 265-9770 ext. 198
Location: Calgary, Alberta, Canada